"If you are not aware of something happening within the first couple of hours, t
By Jeffreycohen · November 5, 2026 · Curated by George's Blog
"If you are not aware of something happening within the first couple of hours, then you have lost sales." That's Robert McGovern, Director of Ads at Luzern eCommerce, on days like Prime Day. It's why his team stopped doing this: download a report from each retailer, upload them all into Claude, ask a question, repeat tomorrow.
His team was already using Claude. What they needed was their retail data inside it, and a way to act on what it found. They connected Claude to Skai Agent Connect, which reads the aggregated data across retailers and writes the actions back.
Robert named two changes. The daily and weekly reporting that used to eat the week now runs in the background. And his team looks at performance intraday, while it can still change the outcome.
The result he cares about most isn't hours saved. His team spends its time on strategy and sees things in time to act. Luzern reports more than 20% month-over-month sales growth, six figures in GMV over a two-day event, and 200 to 300 campaigns built across multiple markets.
He also gave a warning worth repeating: know when agentic is the right tool, and don't use it "in search of a problem."
We recorded this at unBoxed. Full conversation: https://lnkd.in/eXrpxfxe
Agent Connect has 34 tools at launch across 300+ publishers and retail media networks. Every agent action needs human approval and is logged. It's included for existing Skai customers and available standalone for everyone else.
https://lnkd.in/evXRx5hJ