Chewy advertising has introduced incrementality reporting in dashboard 🚨 Chewy

By Destaney Wishon · May 15, 2026 · Curated by George's Blog

Chewy advertising has introduced incrementality reporting in dashboard 🚨

Chewy is comparing:

Shoppers who saw ads 🔎 vs a similar control group who did not see ads❌

The goal is to estimate: “How many sales were truly caused by advertising vs. sales that likely would have happened anyway?”

In Retail media this is the age old question: Would those customers have purchases anyways? Will we ever know?

In a world with less loyalty, more competition than ever before, and a path to purchase that is ANYTHING but linear, I'm a believer that we might not ever have perfect incrementality. And that's okay.

Great find by Zach Bican!!!

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