FBA shipment blocked for 2 months: “No fulfilment centres in the destination country capable of receiving the product”

Posted by u/Stratotizio

Has anyone experienced this error when creating an FBA inbound shipment?

“This product must be removed from the shipment because there are currently no fulfilment centres in the destination country capable of receiving the product.”

No problems in UK marketplace , product is shipped and selling fine.

I have this problem in ITALY marketplace.

I’ve been stuck for approximately two months. Amazon Support reviewed the listing and said two attributes were causing the issue:

The expiration date setting needs to be “No” or “false.”

The number_of_boxes attribute needs to be set to 1 .

I’ve changed the expiration date setting to “NONE,” which is the option I found. However, I cannot find a “number of boxes” field anywhere in the listing editor, so I haven’t been able to make that change.

The shipment issue is still unresolved. I’ve asked Support to confirm whether “NONE” is correct and explain exactly where to update number_of_boxes .

Has anyone successfully fixed this? Is number_of_boxes accessible through a flat-file upload or another method when it doesn’t appear in the listing editor?

Any firsthand experience would be appreciated.