Most companies use AI only in a chat window. That’s like hiring a receptionist a
By Paul Storm · October 30, 2026 · Curated by George's Blog
Most companies use AI only in a chat window.
That’s like hiring a receptionist and never letting them answer the phone.
Most customer conversations that matter still happen by voice: bookings, changes, complaints, “where’s my order?”
Cartesia just launched Managed Agents: describe the job in plain language and get a voice agent with its own phone number, in minutes.
It listens properly, stops when you interrupt, switches languages, takes actions and hands over to a human when it should.
The interesting part for operators: transcripts, recordings and self-graded calls, so you can manage it like a team member, not a black box.
Let your AI pick up the phone.