Apr 27, 2023 12:00AM
Walmart gets cozy with AI for vendor talks. The retail giant partners with Pactum AI to handle supplier negotiations, streamlining deals and increasing efficiency. Thanks, Martin.
Martin Heubel
Are you ready to negotiate your trade terms with #AI? 🤖💰
Bloomberg has just released a pretty interesting deep dive into the specifics of how Walmart is automating their long-tail supplier management.
🚨 But this is a bigger trend than it may seem
Next to Walmart, also #Amazon has long adopted AI at scale in its negotiations with 1P suppliers.
With tens of thousands of vendors to manage, brands that are too small to qualify for a dedicated account manager are managed through a mass management approach, also known as Vendor Success Programme (VSP).
In this programme, brands negotiate against an algorithm rather than with a dedicated buyer on the other side of the negotiating table.
This paradigm shift requires a completely new set of skills and capabilities from suppliers, as the human element of managing their accounts and margins is removed, one negotiation at a time.
The most interesting part?
» Three out of four Walmart suppliers say they preferred negotiating with the AI over a human. «
Thanks to Bloomberg for including my two cents in the story below!