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Oct 10, 2024 12:00AM

Improve Amazon Vendor Service ROI with strategic actions. Conduct regular reviews, set clear goals, and maintain accountability. Escalate issues to management when necessary for optimal results.

Martin Heubel | Link to post

How to increase the Return on Investment of the hashtag#Amazon Vendor Service (AVS) 💰

Many brands are signed up for AVS, but either have the wrong expectations or aren't using the programme to its full potential.

So here's a quick guide on how to get more out of your AVS subscription:

- Run monthly & quarterly business reviews
- Conduct annual brand days with your AVS/VM
- Request weekly check-ins with your brand specialist
- Define bigger projects and milestones for each quarter
- Maintain a joint agenda with timelines & status of to-do's
- Review the KPIs of your Vendor Improvement Plan monthly
- Establish a relationship with your brand specialist's team lead
- Get your Vendor Manager to attend quarterly strategy sessions
- Resolve shortages and chargebacks through a catalogue clean-up

Holding AVS accountable for reaching agreed KPIs is critical to ensure the investment returns a positive ROI to your business.

Moreover, brands should escalate to their Vendor Manager and AVS Team Lead if things progress slowly or KPIs are missed.

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What else would you add to the list?

Let me know in the comments!

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