Amazon's New Inventory Defect & Reimbursement (IDR) Portal

Amazon has launched the Inventory Defect and Reimbursement (IDR) Portal, a game-changer for FBA sellers. This centralized hub helps sellers streamline defect management, eliminate manual research, and ensure reimbursement opportunities aren’t missed.

Key Features:

✅Comprehensive Defect Insights: Track and manage lost/damaged items across Amazon’s fulfillment centers and customer returns with full transparency.

✅Claim Optimization: Quickly identify eligible claims through filters (SKU, defect type, date range, etc.) and avoid duplicate submissions.

✅Clear Status Updates: Defects are categorized as Eligible for Claim, In Progress, or Resolved with detailed information about decisions and reimbursements.

✅Enhanced Analytics: Visual trends and reports help sellers prioritize claims and reduce recurring issues.

With the IDR Portal, sellers can save time, gain deeper inventory visibility, and reduce administrative burdens.