📢 Amazon’s New IDR Portal Is Here!
As sellers, we know the pain of navigating through multiple reports, cross-checking data, and trying to stay on top of reimbursements.
Since January 21, 2025, you can now manage warehouse losses, damages, and customer returns all in one centralized space, the Inventory Defect and Reimbursement (IDR) Portal.
No more downloading endless reports or losing hours analyzing data spread across multiple dashboards. The IDR portal gives you:
✅ Complete visibility: Track defects by status—Eligible for Claim, In Progress, or Resolved.
âś… Streamlined insights: Quickly identify trends, high-defect SKUs, and reimbursement opportunities.
âś… Faster action: Access everything you need to file claims efficiently without creating duplicates.
It’s like Amazon handed us the "Ctrl+F" of inventory management! While this doesn’t cover inbound or warehouse disposals, the clarity and convenience it provides for other issues are unmatched.
This not only saves time but also empowers sellers to take a proactive approach to inventory management.
Centralizing these processes helps sellers focus on growing their business instead of navigating Amazon’s back-end. Plus, it’s another step toward ensuring transparency between sellers and Amazon.
If you’ve ever found yourself buried in reimbursement reports or confused about claim statuses, this is your signal to check out the IDR portal.
What’s your take on this update? 👇
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