The biggest misconception of vendors about #Amazon? They think of Amazon as a traditional retailer. And so they treat the online giant just like any of their retail partners.
Sure, most CPGs know that Amazon is somewhat different.
Yet, they overlook that Amazon is a marketplace retailer, whose mission is to connect ยปexistingยซ supply and demand.
This business model differs significantly from demand-creating retailers such as Walmart or Target.
๐๐ป๐ฑ ๐ถ๐ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ๐ ๐ต๐ผ๐ ๐๐บ๐ฎ๐๐ผ๐ป ๐ผ๐ฝ๐ฒ๐ฟ๐ฎ๐๐ฒ๐ ๐๐ถ๐๐ต ๐๐ฒ๐ป๐ฑ๐ผ๐ฟ๐:
โ๏ธ Traditional retailers lean into in-store innovations, treating ecommerce as a secondary channel. Amazon's priority is innovative, top-notch digital customer experiences.
โ๏ธ Retailers often place bulk orders early in the product lifecycle. But Amazon purchases minimal quantities, adjusting to fast-changing demand cycles.
โ๏ธ Traditional retailers focus on long-term supplier partnerships. For Amazon, any vendor with a current market share becomes a strategic partner.
So what can we learn here?
๐ ๐๐บ๐ฎ๐๐ผ๐ป'๐ ๐ฝ๐ฟ๐ถ๐บ๐ฎ๐ฟ๐ ๐ด๐ผ๐ฎ๐น ๐ถ๐ ๐๐ผ ๐ฟ๐ฒ๐ณ๐น๐ฒ๐ฐ๐ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฑ๐ฒ๐บ๐ฎ๐ป๐ฑ, ๐ป๐ผ๐ ๐๐ผ ๐ฐ๐ฟ๐ฒ๐ฎ๐๐ฒ ๐ถ๐.
The online retailer puts less emphasis on category development than other retailers, because the existing customer demand dictates how much it orders from suppliers.
And this means that the responsibility of driving innovation and category development sits with 1P vendors. Amazon won't take the lead on this.
So as you review your 2028 e-channel strategy, remember to treat Amazon as a marketplace and not as a traditional retailer.
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How does your business approach Amazon?
Share your thoughts in the comments!
#amazonvendor #amazonstrategy