🤖 What types of agents are out there, and what can they really do? My latest 🍪
By Laurenlivak · November 13, 2026 · Curated by George's Blog
🤖 What types of agents are out there, and what can they really do?
My latest 🍪 Snackable Infographic 🍫 details out the U.S. Retail AI Agent Landscape. As I was creating it I thought, "Hmmm, how often am I going to need to update this?" 😂
The answer? Probably weekly!
The AI agent landscape is evolving FAST, and not all agents are created equal.
I mapped out the landscape across four types of agents (horizontal, retailer, brand, and personal assistants) and six key capabilities to better understand who's doing what:
💬 Conversational
🔎 Product Discovery
🛒 Cart Building
💳 Checkout
📦 Orders & Returns
⚡ Proactive Actions
I hope this infographic sparks some debate! This landscape is constantly shifting, and that's part of what makes it so interesting.
What did I miss? What would you challenge? 👇