Today we’re introducing Businesses in ChatGPT , and I’m incredibly proud of what
By Lorrydestainville · November 11, 2026 · Curated by George's Blog
Today we’re introducing Businesses in ChatGPT, and I’m incredibly proud of what our teams have built.
With 1.2 billion people using ChatGPT each week, this opens an extraordinary opportunity for businesses to connect with potential customers while they’re actively researching, comparing options, and deciding what’s right for them.
Through Business Hub, businesses can:
- Share current information about their products and services, including pricing and availability.
- Build Business Agents that people can choose to talk with to ask questions, explore products, and understand what fits their needs.
- Get aggregated insights into business mentions, website clicks, and discovery topics, without receiving people’s private conversations.
A special thank-you to the Shopify teams for making it easy for merchants to claim their business and automatically sync their product catalog through the ChatGPT app on Shopify! Making these capabilities accessible through the tools merchants already use is a big part of what makes this so exciting.
We’re launching in beta, with Business Agents initially available to eligible U.S. e-commerce and online service businesses.
I’m excited about what this makes possible: businesses sharing their expertise through conversations that help people make more informed decisions.
[Link in the comments]