Amazon listens to sellers. And then does absolutely nothing with what they hear.
By Steven Pope · November 2, 2026 · Curated by George's Blog
Amazon listens to sellers.
And then does absolutely nothing with what they hear.
They'll hop on a call.
Take handwritten notes.
Nod a lot.
Then your Seller Support case hits day 47.
"Thanks for your patience. We've escalated this to the appropriate team."
The appropriate team is on a yacht.
Sellers built this marketplace.
We pay the fees, the ads, the storage, the "low inventory" surcharge.
And we still can't get a straight answer from a human.
Feedback without action is just a focus group with extra steps.
What's the longest a Seller Support case has ever sat open on you?