The world is changing more rapidly than ever — and consumer and shopper expectat
By Neil Reynolds · October 7, 2026 · Curated by George's Blog
The world is changing more rapidly than ever — and consumer and shopper expectations are evolving with it. People want to spend less time and energy on their weekly grocery shop, and they crave recommendations that better reflect their lives. And technology is beginning to enable this at scale — signaling a massive evolution in retail over the next decade.
On behalf of the Mars Snacking business, our team analyzed data from around the world to map this transformation. As we look ahead, we see a future where AI increasingly handles the routine chore of weekly shopping, turning physical stores and digital shopping platforms into immersive destinations people enjoy visiting.
This clarity is powerful. But scaling this transformation requires partnership. We’re committed to working with the retail customers and all partners excited to lead this evolution — designing the effortless, personalized shopping experiences people deserve while positioning themselves for growth in a fundamentally changing landscape.
A big thanks to our incredible Mars team that worked on this Future of Shopping and Retail research along with our partners at Kantar and Synthesis.
You can read more, here: https://lnkd.in/giECxHDh
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