The loudest AI conversation at Groceryshop wasn't about models. It was about who
By Michaelellgass · September 25, 2026 · Curated by George's Blog
The loudest AI conversation at Groceryshop wasn't about models. It was about who owns the relationship with the shopper.
If a third-party agent does the shopping, the retailer becomes a warehouse with a logo.
The retailers who win will put their own AI on their own channels, connected to their own data. Think of your best store associate: knows the customer, knows every item on the shelf, available 24/7.
And here's the part my retail media friends should care about: that conversation is the highest-intent surface a retailer will ever own.
That's what we're building at CogitX AI. If you're wrestling with this, let's talk.
#Groceryshop #RetailMedia #AgenticCommerce