Store innovation is easy to talk about. Matching what shoppers actually want is

By Stewartsamuel · September 22, 2026 · Curated by George's Blog

Store innovation is easy to talk about. Matching what shoppers actually want is harder.

At Groceryshop next week, I’ll be digging into this topic with three great panellists: Rick LaBerge from HARIBO of America, Inc., Katie Blackburn from WHSmith North America and Supermarket Guru, Phil Lempert.

Wednesday, September 23 | 2:35–3:15pm | Pop Stage

We’re seeing some very different answers to store innovation across the retailers we follow globally at IGD (Institute of Grocery Distribution).

If you’re at Groceryshop, come and say hello. I’m keen to hear what you think stores are still getting right, and where expectations are moving faster than retailers.

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