Heard from an agency owner recently who indicated their client got a message fro
By Chris McCabe · August 12, 2026 · Curated by George's Blog
Heard from an agency owner recently who indicated their client got a message from a 3rd party service who “Somehow... got wind of the account suspension and they reached out and offered their services."
"How would a service provider know the account is down?" I asked, somewhat rhetorically.
"I’m not sure exactly how they knew the account got suspended." And apparently, the service didn't offer any explanations other than to cite a relationship with Amazon employees.
This interaction creates the need to answer a multitude of questions:
How did third-party service providers get access to that information?
What are the full menu choices here? If you say no, are appeals denied?
Given multiple recent posts on here, and elsewhere, and anecdotal evidence we've heard from a handful of sellers the cause is clear:
"Suspended seller lists" circulate or leak into groups of service providers (obviously, those who pay for the privilege) and as we've seen before, they keep making the rounds until they get enough sellers to pay up.
If, based on the service's description of the "help" you'll get if you hire them it looks like someone at Amazon gets to keep part of that fee as a "commission," then you already understand what's going on.
If you're caught paying for the extra help from a "going rogue" employee or group of employees acting out of self interest, you can't profess ignorance later.
Behavior like that needs to be reported, to the right people and places.
Anyone unfamiliar with this or how reporting works, can reach out to us.
The last thing you would want to do is to pay middlemen "consultants" or go-betweens for illicit access to Amazon employees, then to receive piles of screenshots from inside your account that don't help you fix anything.