Reduce returns strategy: you try, we wait.
By George Barnett Reid 👀 · December 12, 2022 · Curated by George's Blog
Reduce returns strategy: you try, we wait.
“In luxury, retailers such as Net-a-Porter and Mr Porter have been experimenting with new “you try, we wait” premium services, whereby customers can send anything that doesn’t fit back with the same courier that delivered the items.”
“ as of July, US retailers have stockpiled a record $732 billion of inventory, a 21 per cent increase from last year.”
I’m looking forward to further developments in tech to make the online shopping experience more efficient.
I can certainly see someone like Amazon offering a body-scan and pairing that with apparel hang scans (just made this up but you hang an item on a mannequin of varying sizes to get an idea how it hangs).
this could be another step towards more effective virtual try ons.
any other wolf ideas you’ve heard recently?
#itsalwaysdayone