Thinking outside of the box to add value and build a relationship with your cust
By George Barnett Reid 👀 · March 27, 2020 · Curated by George's Blog
Thinking outside of the box to add value and build a relationship with your customer
I recently spoke about this during one of our weekly sessions and it’s so easy to do
Delight your customers whenever you get the chance
Building your relationship with them
Add that personal touch.
It could be using tools like #Bonjoro (what I did here) to send a personalised video, or it could simply be packaging that children make into a fort.
Depending on what your business is, this can make you stickier, increase repeat purchases, drive #CLV, generate referrals, increase reviews etc etc