July 20,2020

Nothing can beat a great customer experience

Donal Treac‪y‬

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Full Episode

Transcript

I mean, people over complicates not just Amazon, but retail. In general, people want a good price, but they want a great experience. Um, there are a few weekends ago my wife was delighted that I ke I was opening again. I hear is a company that it's never going to be under dress from Amazon. They do that thing where they walk you through this maze of marked out rooms on DH. Then just when you lose the will to live in the middle of it, you get Swedish meatballs and mashed potatoes and stuff. It's back into it again and you pick up in bars and people love us like they loved this idea off, like walking out there and they make a whole day of it, and stuff like that's like That's an amazing offline business on DH. If you can take that idea and apply it to the E commerce space, um, then you can do very well for yourself. You just need to start thinking about how can you find them experience that customers simply love? And if you can do that, then you will always be successful business,

Thanks,
George