tremendous gaps in many websites still, in terms of creating an effective and cohesive feedback loop that goes back both to the business. But it's also surfaced other customers by shopping there. So many websites still don't have product reviews on their website. They don't have testimonials on their website. They don't have live chat on their website. They don't have a feedback tab like a feedbackify. or a Kampyle on their website, they don't solicit product reviews as an automated, transactional email, say, two weeks after a product ships out to a customer, and that's very, very easy, low hanging fruit that really should be, you know, dealt with.
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